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Use of Aggregate Data – It's Not Hidden and We Should Get Over It
Image by crazynd via Flickr News recently that online personal finance application Mint is considering selling anonymized aggregate information. We can see this as a tacit acceptance of the fact that...
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Three Models for Applying Customer Feedback to Innovation
Customers have always been core to companies’ existence. An obvious statement for sure. Customers are the source of cash flow, and have historically been thought of in marketing and transactional...
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Onward by Howard Schultz is an odd book to read
I do not doubt that things happened in the historical time line of Starbucks, what I do doubt is that they happened the way they are stated. Anyone who is working in modern conflicted business today...
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Thought of the Day: Carriers!
Image via Wikipedia Remember what hotels taught us? They taught us to never make a long distance call from the room. The hotels discovered that long distance wasn’t just a service, but a money maker...
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